I'm not as technological, but via the phone I was able to place my order with ease. Happy to find a company that still provides this gem of a service.
Found a better deal from another site few weeks after my order and they refunded me the difference through price match.
Although I did not get keep my order due to size change, the returning process was smooth.
Had a trip planned for my family and they were kind to hold my order to be shipped once we returned.
We've been remodeling our home during this pandemic, and we ordered our first steam shower in Dec and we just got our second one this month.
Customer service calls are like chit chatting with a friend, very warming and welcoming. My questions were answered on the calls and at times with follow up emails.
Had a slight delay on my order, but they really made it all up with the customer support.
Ordered the 600 series steam shower, straightforward ordering. Ran into a sang during installation, highly recommend you get a pro to do it haha.
Items arrived in tact, no damages to the goods. The delivery truck dropped off all the items as per the schedule we discussed.