How is the sauna packaged?

SunRay Saunas arrive on a wooden pallet in large cardboard boxes that contain the wooden walls to ensure the sauna arrives without damage. The cardboard boxes can be removed from the pallet and will fit through any door size 24” or greater.

Does the sauna come pre-assembled?

SunRay saunas are not pre-assembled. They arrive divided by the panels which are secured together. You can walk the walls/floors to any location for assembly.

How long does it take to assemble the sauna?

Most sauna models take around 1-3 hours to assemble. Two people are required for highest efficiency. For more information, please see the assembly instructions.

Are there any special tools required to assemble the sauna?

No. Only tool required to assemble the sauna is a phillips head screwdriver or drill with a phillips head bit to secure the panels together.

Do SunRay Saunas emit EMF?

Unlike many manufacturers, we do not use wires to conduct FAR Infrared heat. Instead we apply the perfect thickness of ultra-conductive carbon to an epoxy resin panel activated by positive and negative copper strips on either side. The epoxy resin panel is then laminated which results in ultra low EMF levels safe for continuous use.

How does an infrared sauna work?

Infrared heaters in the sauna emit FAR Infrared heat which is a narrow band of energy within the 5.6 to 15 micron level. This type of energy closely resembles the natural human spectrum on the epidermis so it’s easily absorbed by the body tissue.

The body begins to sweat profusely which results in many health benefits such as: detoxification, improved blood flow, circulation and weight loss.

What voltage does the unit run on?

All SunRay saunas use UL listed plugs and operate on 110V. Larger saunas may require a non-standard 20 amp plug and require a 20 amp circuit.(Please inquire or check description)

Can the sauna be used on the second floor?

Most saunas weigh between 300-400lbs, so typically you can place a sauna on the second floor.

Can I use the sauna outdoors?

All SunRay saunas except the outdoor models must be used indoors. They are not typically suitable for outdoor use. (At your discretion)

How do I clean the sauna?

First, unplug the sauna and make sure it has completely cooled down before cleaning. To clean the wooden interior of your sauna mix 3 teaspoons of baking soda into a gallon of warm water. Use a towel to wipe down the interior with the baking soda and water mixture. Then wipe the sauna down with a wet towel and let dry. The glass in your sauna can be cleaned with common window or  glass cleaner. If you have an outdoor sauna, use a standard garden hose on a low/mist setting to wash out the interior. Make sure you then leave the door open so that the sauna can dry of after a good scrub.

How often do I need to clean the sauna?

The sauna should be cleaned every 3-6 months or at your discretion if you are using it on a regular basis. Using a towel to sit on while in the sauna will capture a lot of the sweat and can reduce the how often the sauna will need to be cleaned.

How soon will my sauna be shipped after purchase?

Orders placed before noon on any weekday will typically ship on the same day. Orders placed after 12pm on any weekday will be shipped the following day. Online orders placed on the weekend will be shipped on Monday.

How long does the model take to heat up?

The model takes 20-35 minutes to heat up.

How is long is the warranty on the Sauna?

All Sunray Saunas have a 7 year structural warranty.